What is Dynamics 365 Business Central?

by with No Comment Dynamics 365 CRM

Microsoft Dynamics 365 Business Central is a cutting-edge ERP and Accounting solution built specifically for SMBs. Dynamics 365 Business Central was released on April 2nd. 2018 which was the Spring 2018 release. It served a large number of customers worldwide with its extended functionalities and capabilities. Business Central is suitable to deploy on on-prime, public cloud, and private cloud systems.

There is a misconception that Dynamics NAV, Navision, and Dynamics 365 Business Central are different products. However, they are the same product— Dynamics Nav’s new name is Dynamics 365 Business Central, and Dynamics Nav was originally Navision.

Considering that we’ve completely answered to what Dynamics 365 Business Central? Let take a look at what features D365 Business Central offers.

What is Microsoft Dynamics 365 Remote Assist?

by with No Comment Dynamics 365 CRM

Global businesses and enterprises are now facing challenges to accomplish seamless communication between on-site technicians and remote employees. Technicians on-site and in remote locations frequently encounter difficulties that are beyond the scope of their expertise. It’s critical for businesses to get such issues resolved as quickly as possible and minimize interruption in business operations. Microsoft Dynamics 365 remote Assist resolves these issues by allowing employees to efficiently collaborate and work together from different locations. With Dynamics 365 remote assist, on-site workers can share the real-time view with the experts to get immediate help when servicing equipment.

What is Dynamics 365 Finance and Operations?

by with No Comment Dynamics 365 CRM

An ERP system can provide your business a significant boost and competitive advantage. Organizations in construction, healthcare, hospitality can efficiently monitor manufacturing and distribution processes. Enterprise Resource Planning (ERP) software is critical for an organization to execute business operations in a centralized and integrated system. ERP systems use a single database to store all the data so that all departments can analyze and use the same data efficiently.

It’s suitable for medium to large organizations that need to enhance finances and inventory. If you’re wondering what is dynamics 365 finance and operations and how it can automate your business processes, here is everything you should know.

Top 10 Reasons to Choose Dynamics 365 (2021)

by with No Comment Dynamics 365 CRM

Ever-changing consumer demands and technology advancements call for modern solutions to grow in this competitive age. Dynamics 365 is one such tool that helps enterprises accelerate operations and achieve long-term goals. Microsoft’s intelligent cloud platform, Dynamics 365, was built to enhance productivity, streamline business operations and accomplish maximum efficiency.

Microsoft Dynamics 365 comprises interconnected, modular SaaS (Software as a Service) applications and services that help users transform business activities, manage customers and employees.

It’s a highly customizable application that works smoothly with other Microsoft (and third-party) apps.

How to use Package deployer tool to deploy packages for dynamics 365

by with No Comment Dynamics 365 CRM

If you are a developer then you must know what is use of package solutions into dynamics. A package solution contains entities, fields, plugins, your application logic code and etc elements. Sometimes we need more than one package to ship to our customers for their functional dependency.

Package deployer tool helps to create a single package that can contain multiple packages, master data files, code, and able to contains almost most of the required elements to create a single package on which we can show custom Html to describe details about the package.

Installation and Configuration of Omnichannel – Part 2

by with No Comment Dynamics 365 CRMOmnichannel

INSTALLATION AND CONFIGURATION OF OMNICHANNEL IN CRM D365
This is the second part of the Installation and Configuration of Omnichannel for Customer Service in CRM D365.

If you are not getting the Omnichannel for Customer Service App inside Dynamics 365 Administration Center under the Application Tab to go to Part 1.

Let’s continue with the remaining part.

PURCHASE POWER BI LICENSE
You need a Power BI license for Omnichannel. It needs to be assigned to users in order to configure Omnichannel.

If you have a Power BI license and already assigned to users, then skip this part otherwise follow the below steps to get Power BI license.

Installation and Configuration of Omnichannel – Part 1

by with No Comment Dynamics 365 CRM

I am creating a blog series of posts to help people for installation and setup Omnichannel for Customer Service in CRM D365. I hope these might serve as useful blog posts for everyone.

So, let’s begin with the Installation and Configuration of Omnichannel in CRM D365.

THERE ARE SEVERAL PREREQUISITE ITEMS THAT ARE NECESSARY IN ORDER TO DO THIS, WITH SEVERAL STEPS.

The Customer Service Hub needs to be installed on the environment within the tenant. The Omnichannel Hub needs to be installed.

There needs to be a PowerBI license assigned to the users (Will cover in Installation and Configuration of Omnichannel – Part 2).

Data Access Consent needs to be accepted (Will cover in Installation and Configuration of Omnichannel – Part 2).

SharePoint Integration with MS CRM D365 Portal

by with No Comment Dynamics 365 CRMKnowledge

Today I tried to Set up SharePoint integration in MS CRM Portal. As usual, I selected Enable option in the confirmation window. It will enable the portal to communicate with SharePoint. While the SharePoint integration is being enabled, the portal restarts and will be unavailable for a few minutes and a message will appear when SharePoint integration is enabled.

But when I clicked on the enable option, I got the message asking for Azure AD consent as given in the below image.

Migrate SSRS Report from MS2011 TO Dynamics 365

by with No Comment Dynamics 365 CRM

Here we are trying to migrate reports from MS CRM 2011 Onprem to MS CRM D365. This will also help you for below error or if you are migrating reports from older version to newer version.

When trying to compile a FetchXML-based report in Visual Studio 2015 which had been developed in an earlier version of Visual Studio, we encountered this error:

Building the ReportName.rdl file for SQL Server 2008 R2, 2012 or 2014 Reporting Services.

[rsErrorLoadingCodeModule] Error while loading code module: ‘Microsoft.Crm.Reporting.RdlHelper, Version=5.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35’.
Details: Could not load file or assembly ‘Microsoft.Crm.Reporting.RdlHelper, Version=5.0.0.0, Culture=neutral, PublicKeyToken=31bf3856ad364e35’ or one of its dependencies. The system has not found the file specified.
[rsCompilerErrorInExpression] The Language expression for the textrun ‘Table0_Details0.Paragraphs[0].TextRuns[0]’ contains an error: [BC30456] ‘Crm’ is not a member of ‘Microsoft’.

Microsoft CRM Reporting RdlHelper Error in SSRS Report

by with No Comment Dynamics 365 CRM

ERROR WHILE LOADING CODE MODULE ‘MICROSOFT.CRM.REPORTING.RDLHELPER’. COULD NOT LOAD FILE OR ASSEMBLY ERROR IN REPORT INSIDE DYNAMICS 365
Today I found this issue when trying to compile a FetchXML-based report in Visual Studio 2015 I got an error.

So this story starts when I downloaded a working rdl file from MS CRM D365 and made some minor changes in it inside the visual studio. I was trying to preview this existing report in Visual Studio 2015 I got this following error.